Privacy Policy
Last updated: April 16, 2026
The Veil Oracle ("we," "us," or "our") operates theveiloracle.com. This page explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
We collect information you provide directly when using our services:
- Reading orders: Your name, zodiac sign, birth date (if provided), email address, and your question or reading topic.
- Live chat sessions: Messages you send during a chat session with The Oracle.
- Payment information: Payments are processed through PayPal. We do not store your credit card numbers, bank details, or PayPal credentials on our servers. PayPal handles all payment data under their own privacy policy.
- App waitlist: Your email address if you sign up for app notifications.
How We Use Your Information
- To generate and deliver your requested readings
- To facilitate live chat sessions
- To process payments and subscriptions
- To send app launch notifications (only if you opted in)
- To improve our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- PayPal: For payment processing
- AI service providers: Your reading questions are processed through AI language models to generate personalized content. No personally identifying information beyond your first name and zodiac sign is shared with these services.
- Law enforcement: If required by law or to protect our rights
Cookies and Tracking
We use minimal cookies necessary for site functionality. We may use third-party analytics (such as Google Analytics) to understand how visitors use our site. These tools may collect:
- Pages you visit and time spent
- Your approximate location (country/city level)
- Device type and browser
- Referring website
We may also display advertisements through third-party ad networks (such as Google AdSense). These networks may use cookies to serve relevant ads based on your browsing activity.
Data Retention
Reading data is retained for 90 days to allow you to access your results, then automatically deleted. Chat session data is retained for 24 hours and then discarded. Payment records are retained as required by law.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or your personal data, contact us at: theveiloracle@gmail.com